Information we collect
We collect information to provide a smooth and secure buying or selling experience.
Personal information
- Name and contact details
- Billing and delivery information
- Payment details
- Information sent through forms
Device and usage data
- Browser type, IP address and device model
- Pages viewed and time spent
- Navigation patterns
Cookies
Cookies help personalise browsing and improve performance.
How we use your information
- Process listings, valuations and enquiries
- Send updates on your request
- Improve platform performance
- Prevent fraud and maintain safety
- Send marketing if you opt in
Sharing your information
We only share information with trusted service partners where it is needed:
- Payment processors
- Courier and logistics teams
- Analytics and marketing partners
- Security and technical support
We may also share data if legally required.
Retention and your choices
Data retention
Your data is kept only for operational, legal or compliance requirements.
Your choices
- Opt out of marketing emails
- Control cookies through your browser
- Update your account information
Children, security and policy changes
Children's privacy
We do not knowingly collect data from children under 13.
Security
We use reasonable technical and organisational safeguards to protect your data.
Changes to this policy
Updates may be applied periodically. Continued use means acceptance.
Privacy questions?
Use the contact page if you want to ask about personal information or this policy.
Contact us